Full service car care service subscription
Industry
Automotive
Product name
Resolv
Client
Bridgestone
A quick look
Resolv is the future of consumer car maintenance, where members enjoy reduced prices on vehicle maintenance and a robust digital platform that delivers a higher convenience car care experience.
Our Mission
Validate and market test a platform designed to deliver highly convenient vehicle maintenance services leveraging Bridgestone's brand and network of stores.
Our Approach
We took over product development from AWS PS, scaled the delivery team and enabled country-wide growth. Grew a platform designed to deliver highly convenient vehicle maintenance services leveraging Bridgestone's brand and network of stores. We helped set up customer interviews and created a series of microsites in order to test the many assumptions held internally about the market.
Outcomes
- Successful agile delivery team transition from AWS Professional Services after the initial MVP build.
- 800+ Customers across the United States in under two months after launch.
- Two Firestone stores running Resolv.
- Building the web architecture enabling the country wide growth of Resolv (1000s of stores).
- Scaling the agile delivery team based on product demand.